Privacy Policy

Last updated: September 2026

Who we are

This website is operated by MY BUILDER GROUP LTD, a company registered in England & Wales under company number 13059359. Our registered office is 60 Harrow Road, Wembley, London, HA9 6PL. This policy explains how we collect and use personal information when you use this website or contact us.

Information we collect

We collect information you provide directly to us, principally through the enquiry / quote form on this website. This may include your name, company name, email address, telephone number, the service you are interested in, and any details you include in your message.

We do not knowingly collect financial account details, payment card numbers or government identification numbers through this website.

How we use your information

• To respond to enquiries and provide quotations for the services described on this website.
• To communicate with you about a service you have asked us about.
• To keep basic records of our business correspondence, as any UK business is required to do.

We do not sell or rent personal information to third parties, and we do not use the details you submit for marketing purposes unless you separately ask us to keep you updated.

Legal basis for processing

Where we process personal information submitted through our contact form, we do so on the basis that it is necessary to respond to your enquiry and, where relevant, to take steps towards a contract at your request (Article 6(1)(b) UK GDPR), or because it is in our legitimate interests to respond to business enquiries (Article 6(1)(f) UK GDPR).

How long we keep information

We keep enquiry and correspondence information for as long as is reasonably necessary to deal with the enquiry and for a limited period afterwards for our business records, after which it is deleted or anonymised.

Sharing your information

We do not share personal information you submit through this website with third parties, except where we are required to do so by law, or where a third-party supplier (such as a hosting or email provider) processes it on our behalf strictly in order to operate this website or respond to your enquiry.

Cookies

Details of how this website uses cookies are set out in our Cookie Policy.

Your rights

Under UK data protection law, you have rights to access, correct, delete or restrict the use of personal information we hold about you, and to object to certain processing. To exercise any of these rights, please contact us using the details on our Contact page.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, if you believe your information has not been handled properly.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this policy, please get in touch using the details on our Contact page or by phone on 07908 467 898.